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FAQ

Have a question that you don't see answered below? Contact us for assistance.

  • Do I need a Primary Care Provider?
    It is very important to have a primary care provider(PCP). When you are established with a PCP they become familiar with your personal medical history and are able to provide better management of acute and chronic conditions. Having a PCP leads to better management of chronic conditions, lower overall healthcare costs, and a decrease in hospitalizations, urgent care and ER visits.
  • I rarely get sick. Why do I need a PCP?
    Your primary care provider can identify health issues in their early stages before they become major problems. They offer preventive care such as immunizations, regular imaging & lab testing, such as cholesterol, blood pressure, flu shots and cancer screenings, as well as diet and lifestyle advice to maintain or improve your health.
  • Do you offer Telehealth appointments?
    Yes! Shoreline offers Telehealth appointments for established patients. Initial visits are not currently available as telehealth appointments.
  • What are your hours?
    Our hours are flexible to accommodate real, working people like you. We offer both early morning and evening hours to fit your busy schedule. Monday, Tuesday: 7:30 - 4:30 Wednesday, Thursday: 9:00 - 6:00 Contact us today to schedule an appointment!
  • What forms of payment do you accept?
    We accept all major credit cards, check, HSA and cash.
  • Do you accept medical insurance?
    Yes. Currently, we are accepting: - Medicare -Medicare Humana - Delaware Medicaid - Maryland Medicaid - United Healthcare - TriCare - Cigna - Aetna - Blue Cross Blue Shield Maryland - Blue Cross Blue Shield Highmark We are working to accept most major insurances. Please call if you do not see your insurance listed.
  • If I pay for my visit can I get reimbursed from my insurance company?
    Yes! Our staff can assist you with the reimbursement process at the time of your visit.
  • I don't have insurance: How much will it cost to be seen in your office?
    Our new patient appointments are $150 and return visits are $75. If you have insurance that we do not currently carry our staff can help you get reimbursed through your insurance carrier!
  • Can I just use the wellness services or do I have to be seen by the Primary Care Provider?
    You can book wellness services without using our practice as your primary care provider!
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